Privacy Policy

 Data Protection and Privacy Policy

At Great Pacific Travels Pty Ltd, we understand and respect the importance of your privacy. We are dedicated to safeguarding and preserving your personal information when you visit our site or communicate with us electronically.

This statement is created with reference to the guidelines set out by the Office of the Federal Privacy Commissioner, Australia. For more information, visit: www.privacy.gov.au.

Information Collection and Use

In providing our services, we collect personal information from you. This policy outlines how we treat your personal data collected through any of our channels, including our website.

Information Collected by Third Parties

In addition to the information we collect, we may also receive data collected by third parties. This data will be added to the information we already hold and will be handled and stored in accordance with this policy.

What Personal Information Do We Collect and Why?

When you visit our website, you do not have to reveal any personally identifiable information. Unless you specifically agree to tell us, we will not know who you are, and you can interact with our website anonymously.

Personally Identifiable Information

This includes any specific data that could disclose your identity, such as your name, address, telephone number, billing and shipping information, credit card information, or email address.

Non-Personally Identifiable Information

When you visit our website, our servers automatically record basic information about your usage, such as the type of internet browser and operating system you are using, the date, time, and duration of your visit, and the pages you viewed. This information is anonymous and does not identify you as an individual. It is collected and analyzed to help us understand how you use our website.

Collection of Personally Identifiable Information

We collect personally identifiable information in certain areas of our website, for example, if you register on a forum, enter a competition, or subscribe to an email newsletter. The information collected may include a username or unique user ID and contact information such as your name, email address, mailing address, telephone, and fax numbers. If you make purchases on our website, we will collect your order information, credit card details, and delivery instructions to facilitate payment and shipment.

Surveys and Demographic Information

From time to time, we may invite you to answer survey questions and provide certain demographic information, such as your age, sex, income bracket, country of access, and location of connection (e.g., home or work). Participation in these surveys is entirely voluntary.

Cookies

We may use a feature of your browser called a “cookie” to automatically assign you a unique user ID or session ID. A cookie, by itself, cannot be used to identify you; it merely identifies your computer to our servers when you visit our website. We will not combine your user ID or session ID with information that identifies you as an individual. You can set your browser to allow, notify you of, or refuse the use of cookies at any time.

What are Cookies?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. Cookies typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website:

• Session Cookies: These are      temporary cookies that remain in the cookie file of your browser until you leave the site.
• Persistent Cookies: These remain in the cookie file of your browser for much longer, depending on the lifetime of the specific cookie.

Cookies allow us to obtain information regarding users of our site, which helps us provide you with a better user experience and tailor our services to your individual needs. We may collect information such as your IP address, online activity, and web browser details. However, we will not collect or store any of your passwords or other highly sensitive data.

By using our website with your browser settings adjusted to accept all cookies, we will take this to mean that you consent to our use of cookies and other technologies as described in this policy.

Browser Settings

Most browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting your browser’s settings, but doing so will limit the range of features available to you on our site and most other major websites that use cookies.

Types of Cookies We Use

1. Strictly Necessary Cookies: These cookies are essential to enable you to move      around the website and use its features, such as accessing secure areas. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
2. Performance Cookies: These cookies collect information about how visitors use a website, for instance, which      pages visitors go to most often, and if they get error messages from web      pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these types of cookies on you device.
3. Functionality Cookies: These cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
4. Targeting or Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website, and this information is shared with other organizations such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organization.

Further Information

To find out more about cookies, please visit www.allaboutcookies.org.

Will Personal Information Be Given to Anyone Else?

In general, the information we collect is used for our own analysis aimed at improving our products and services. We use personally identifiable information to fulfill your requests or orders for specific services or products. We may also use personally identifiable information to perform other functions, including demographic analysis of site usage (who is visiting our websites and what they are interested in), customizing advertising and content seen by our users, and improving our marketing and promotional efforts.

We will not intentionally disclose any personally identifiable information and we do not sell, trade, or rent such information to third parties (such as advertisers or telemarketers).

Any personally identifiable information you provide will only be provided to third parties if:

• You consent to such a disclosure.
• We are compelled or authorized to do so by law.
• We reasonably believe there is a threat to someone’s life or health.
• Our website or business is sold to, or merged with, another entity.

Note: ‘Great Pacific Travels’ means Great Pacific Travels Pty Ltd and related companies who are agents for travel companies.

This statement has been prepared in accordance with National Privacy Principles, which can be viewed at www.privacy.gov.au.

Security and Quality of Personal Information

Any information you provide to us is stored and held under generally accepted standards of technology and operational security to protect your personally identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel are provided access to personally identifiable information, and these personnel are required to treat this information as confidential. Despite these precautions, we cannot guarantee absolutely that any and all unauthorized access to your personally identifiable information will be prevented.

Protecting Your Information

We take website security very seriously and are committed to safeguarding your personal information. We take several administrative and technical steps to ensure the security of the information you provide to us.

External Links

Please note that our website may contain certain literature and hyperlinks to websites owned by third parties. This Privacy Policy covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this Privacy Policy.

Monitoring

To ensure that we carry out your instructions accurately, to help improve our service, and in the interest of security, we may monitor and/or record: (1) your telephone calls; and (2) customer transactions and activities on our website. All recordings are and shall remain our sole property.

Contacting Us

We welcome any queries, comments, or requests you may have regarding our Great Pacific Travels Privacy Policy. Please do not hesitate to contact us at info@greatpacifictravels.com.au.

Updates and Changes

As our privacy statement may change due to developments in the law, we encourage you to re-read this from time to time so you are aware of any changes in how we gather and use your personal information. Any changes to this Policy will be either posted on our website, brochure, and/or made available on request.